Return Policy

Return & Exchange Policy

We want you to feel confident when shopping with Texas Company. If your item does not work for you, we accept eligible returns and exchanges within 30 days of delivery.

Return Eligibility

To be eligible for a return or exchange, items must be:

Unworn
Unused
Clean and free of stains, odors, or damage
Returned with original packaging when possible
Returned within 30 days of delivery

Items that show signs of wear, damage, alteration, or misuse may not be accepted.

How to Start a Return or Exchange

Please contact us before sending any item back. Unauthorized returns may not be accepted.

Email us at:
support@texas-company.com

Include:
Your order number
The item you want to return or exchange
The reason for your request
Photos if the item is damaged, defective, or incorrect

Return Shipping

For size exchanges or general returns, customers are responsible for return shipping costs.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos. If the issue is confirmed, we will help make it right.

Refunds

Once your return is received and inspected, we will notify you by email. Approved refunds will be issued to your original payment method.

Please allow 7–10 business days for your bank or credit card provider to post the refund.

Exchanges

If you need a different size, contact us within 30 days of delivery. We will provide exchange instructions if the requested size is available.

Non-Returnable Items

Final sale items, worn items, damaged items caused by customer use, and items returned without authorization may not be eligible for return or exchange.

Contact

For return or exchange questions, contact:
support@texas-company.com